Audio won't turn off

[jwill11]

I have not found mention of this problem: I cannot turn off the radio, either using the physical power button or voice commands.

I have seen comments about the radio not turning off when the key is removed and the door is opened; I had that problem one time but this is different. When the car is on and I press the power button below the MFT Screen, it beeps but nothing happens. I also cannot tune using the buttons below the screen, although I can change stations using the screen. The physical volume knob works as well as the volume on steering wheel. When using the voice commands, I can say "Audio off" and it indicates "success" but does nothing.

Suggestions?

My Ex is June build date with 600 miles. It is running 2.8 MFT.

Thanks.

 

[donm527]

On your mft, go to the radio section and change from am/fm to sirius back and forth a few times... Maybe even change a few channels in each... Then try your power button.

 

[jwill11]

Donm,

Thanks for the suggestion. Tried it without any luck. I ended up pulling fuse 29, which got everything back working. I have to agree with others. The fuse box is hard to get at and 29 is the hardest to see/reach.

JW

 

[vfral1]

Donm,

Thanks for the suggestion. Tried it without any luck. I ended up pulling fuse 29, which got everything back working. I have to agree with others. The fuse box is hard to get at and 29 is the hardest to see/reach.

JW

Sorry to hear of your trouble, please register your problem here.:

http://www.explorerforum.com/forums/showthread.php?t=320900