IDHarris, I suggest taking your Ex to another dealership for a second opinion, from everything I've heard and seen, the tranny issue we're all talking about on this thread is related to the V8, it's very well possible that yours could be caused by something else entirely different, such as low fluid or maybe a computer reflash. Also, it's hard to find a good dealer with a good service dept. I have to drive about an hour to mine, and my service writer is a woman as well, no offense guys (I'm a guy as well) but this girl is better than any guy service writer I have found, ask around the forum, maybe someone can recommend a good dealer in your area.