Cobalt17
New Member
- Joined
- May 23, 2012
- Messages
- 3
- Reaction score
- 0
- City, State
- Cambridge,Ontario
- Year, Model & Trim Level
- 2013 Explorer Limited
Hello everybody. Was hoping to make this a very happy and delightful introduction but...... I purchased a new 2013 Explorer limited 2 weeks ago and loved everything about it. I was drving cross country from Oregon to Toronto when the power steering warning light came on in Chicago. I had it towed to a dealer where they told me they just did a reset and it was fine. It came on again a few days later and now I'm told I need a whole new steering box. I was also informed that ford does not pay for a loaner car while it is being fixed, which shouild be 3-6 days. This is my 7th new ford and I'm a little shocked to say the least. If this is how ford treats their loyal customers then they can find me shopping for my next vehicles somewhere else!!