dshilton
New Member
- Joined
- December 7, 2015
- Messages
- 3
- Reaction score
- 0
- Year, Model & Trim Level
- 2008 Dodge Nitro
I sell Fords and have a customer that purchased a 2015 Explorer Sport that she loves - sometimes. Shortly after purchasing she reported an issue with the push-button start (or ignition system in general). With the key fob in the vehicle, doors closed, the vehicle would fail to start when the button was pressed. This would continue for ~15 minutes and then it would start like normal.
It seems to happen only when the vehicle has been driven recently (eg. stopping for gas, quick trip to the store) and it never happens first thing in the morning. The remote starter is not immune either.
When it happens the brake pedal doesn't fully depress. We have replicated the issue once or twice in the shop. The vehicle has been in multiple times and is showing no malfunction codes. Our lead tech is stumped.
Has anyone else come across anything like this?
It seems to happen only when the vehicle has been driven recently (eg. stopping for gas, quick trip to the store) and it never happens first thing in the morning. The remote starter is not immune either.
When it happens the brake pedal doesn't fully depress. We have replicated the issue once or twice in the shop. The vehicle has been in multiple times and is showing no malfunction codes. Our lead tech is stumped.
Has anyone else come across anything like this?