pservecc
Active Member
- Joined
- October 13, 2006
- Messages
- 54
- Reaction score
- 1
- City, State
- Townsend, MA
- Year, Model & Trim Level
- 98 XLT 4x4
I have been dealing with the service manager/shop foreman. When I went back the first time for the LR line, he openly admitted that the line was poorly done and should not have left the shop that way. They fixed it for nothing more than the inconvenience of having to bring the truck in again. I have not contacted them about the problems with the RF line shown in this thread yet as I have been working on replacing the RF Hub Assy due to a bad bearing.
I was told (by this dealer) that Ford does not have pre-bent factory lines available and that they would need to be formed on site. Upon complaining about the couplers during my first return visit, I was told that they were fine and "to code".
At this point, I certainly won't go back there for any further work, which is why I'm doing the hub myself, and I'm still in shock over the sheer incompetence of the job as a whole. I think that I'd like nothing more than to get a full refund and never see these guys again...
I was told (by this dealer) that Ford does not have pre-bent factory lines available and that they would need to be formed on site. Upon complaining about the couplers during my first return visit, I was told that they were fine and "to code".
At this point, I certainly won't go back there for any further work, which is why I'm doing the hub myself, and I'm still in shock over the sheer incompetence of the job as a whole. I think that I'd like nothing more than to get a full refund and never see these guys again...