mysilverbullet
New Member
- Joined
- August 13, 2012
- Messages
- 4
- Reaction score
- 0
- City, State
- Georgia
- Year, Model & Trim Level
- 2005 Ford Explorer XLT
Hello, I'm new on here. I have some questions...likely a lot of questions. I have a 2005 Ford Explorer with 93k miles. In April 2012, I was driving on the highway and something popped and my check gage light came on. After this happened, as I accelerated, large gusts of white smoke came from my exhaust. I pulled off the road and have my car towed. I was later told that it was the hose for my thermostat that blew apart and they replaced it.
About a month ago, my check gage flashed on. I did some research and found that I should check my coolant reservoir. When I did, I found it nearly empty. I took it to a local shop and they filled it with 2 gallons. I was also told that the place that did the thermostat work should look at it again becuase there was air in the system and it was preventing the coolant from getting through where it needs to go.
I called the place that did the work in April and asked them about it and they said if my truck started to overheat, to bring it back and they would take a look at it. Last week the gauge for the coolant started to move, sort of fluctuating and then on Friday, it shot all the way to the H and my air conditioner started blowing warm air. I took the truck immediately to the shop and an hour later was informed that my motor was ruined. I was stunned.
So what I need to know is if all this is connected? Could the thermostat unit have been installed wrong, causing me to never be notified that the truck was over heating? Is this the only thing that would cause white smoke to come from the exhaust? And if not, could everything have shown up on a diagnostics test in April? If they billed me for a thermostat unit, but pointed out that they only replaced my thermostat hose, is that the same thing or did I get charged for something that wasn't done, thus leading to my motor being ruined?
I whole-heartedly believe that they caused this. My truck has been well maintained; oil changes, tune-ups, brakes, tires, etc., so I do not believe that an engine just goes bad. Its just not rational. Not a Ford Truck.
Anyhow, any advice and feedback would be greatly appreciated
About a month ago, my check gage flashed on. I did some research and found that I should check my coolant reservoir. When I did, I found it nearly empty. I took it to a local shop and they filled it with 2 gallons. I was also told that the place that did the thermostat work should look at it again becuase there was air in the system and it was preventing the coolant from getting through where it needs to go.
I called the place that did the work in April and asked them about it and they said if my truck started to overheat, to bring it back and they would take a look at it. Last week the gauge for the coolant started to move, sort of fluctuating and then on Friday, it shot all the way to the H and my air conditioner started blowing warm air. I took the truck immediately to the shop and an hour later was informed that my motor was ruined. I was stunned.
So what I need to know is if all this is connected? Could the thermostat unit have been installed wrong, causing me to never be notified that the truck was over heating? Is this the only thing that would cause white smoke to come from the exhaust? And if not, could everything have shown up on a diagnostics test in April? If they billed me for a thermostat unit, but pointed out that they only replaced my thermostat hose, is that the same thing or did I get charged for something that wasn't done, thus leading to my motor being ruined?
I whole-heartedly believe that they caused this. My truck has been well maintained; oil changes, tune-ups, brakes, tires, etc., so I do not believe that an engine just goes bad. Its just not rational. Not a Ford Truck.
Anyhow, any advice and feedback would be greatly appreciated