FordService
Official Ford Rep
- Joined
- October 25, 2010
- Messages
- 5,281
- Reaction score
- 15
- City, State
- Dearborn, MI
- Year, Model & Trim Level
- 2014
I have a 2015 Ford Explorer Sport with 5K miles and just received the Terrain Management Fault problem as discussed here. It occurred during startup and I haven't driven yet to see if it went away. My question pertains to TSB 14-0115 which seems to address this, but the TSB is for models up to 2014. Would this apply to my year. I haven't gone in for my first service yet, but will ask the dealer when I do, thanks.
Hi mjdaniel,
Your dealership will be in the best position to determine if a particular TSB applies to your vehicle; they are assigned by VIN, so they'll enter yours in our system and let you know. I'd like to get this on the radar of your regional customer service manager as well; just send me your details in a PM and I'll do the rest. When writing, be sure to include your full name, best daytime phone number, VIN, current mileage, and servicing dealership.
Crystal