2012 Explorer Gas Pedal Vibration 1200-1500RPM

[RandyH2]

Hi Nexus,

Mine doesn't have the buzzing vibration you describe but I do have a different vibration issue. In case you want to be aware of what mine does: http://www.explorerforum.com/forums/showthread.php?t=313947&page=4

I'm curious to know what yours does if you do the test the service manager did on mine- stop the vehicle, leave it in D, apply the brakes to keep the vehicle at a stop, then give it gas.

 

[Nexus]

Has anyone had their 2012 Explorer AWD with Tow Package fixed for a vibration issue? (transmission whine maybe?)

Was the vibration in the gas pedal? (very uncomfortable buzzing/vibrating sensation in the gas pedal)

Under 1500RPM and at each shift point and then again at 2500-3000RPM the gas pedal vibrates/buzzes so bad it makes my foot ache after long distance driving.
When its first driven in the morning and not warmed up it is just fine, after it warms up is when it starts vibrating/buzzing in the gas pedal.

Other people in these forums have said they had the SAME issue and their dealer fixed it by replacing the transmission cooler line.

Can someone with a 2012 Explorer AWD and Tow Package please confirm that this was how yours was fixed? Please?

I am working with Ford (and Cory) however I am getting upset that it has been two weeks and my rep keeps telling me that no one has any idea what this could be so far. I point them to this forum but they keep saying it is a 2011 that was fixed.

Sorry Cory but after 6 months fighting with Ford on my 2010 Explorer and now my replacement 2012 Explorer has issues that NO ONE can figure out, I am getting angry and frusturated.
I would think Ford would have something by now to try to diagnose it but the dealer doesn't even want me to bring it in to diagnose it.
All signs point to it being a transmission line to the transmission cooler, so why can't Ford replace it and see if it fixes the issue?

I have owned nothing but Ford my whole life. The only vehicles I have ever owned have been Mustangs, Bronco's, and Explorers - nothing else ever.

When my brakes on my 2010 Explorer did not work I spent months in the shop and every time I said it was air in the brake line, and every time I was told it couldn't be. After months of this (78 days cumulative - $3800 missed work) Ford "discovered" air was in my brake line.

Please someone with a 2012 Explorer AWD with Tow package if you have this issue and had it fixed Please write back in this forum.

 

[Nexus]

Hi Nexus,

Mine doesn't have the buzzing vibration you describe but I do have a different vibration issue. In case you want to be aware of what mine does: http://www.explorerforum.com/forums/showthread.php?t=313947&page=4

I'm curious to know what yours does if you do the test the service manager did on mine- stop the vehicle, leave it in D, apply the brakes to keep the vehicle at a stop, then give it gas.

RandyH2 - I will see what my 2012 does today and let you know.

 

[Joe Dirt]

We just returned a 2012 as a rental, and that one along with the other 4 that we have had rented had no issues with pedal vibration.

(3) 2011's, all XLT's, and the last one was a 2012 Limited.

 

[Nexus]

- Thanks Joe Dirt!
Joe Dirt just some quick follow up questions:
1) Were all of them AWD?
2) Did all of them have the towing package?
3) Was the transmission one that you could control manually with up and down buttons on the side of the gear shift?

Thank you for replying to my thread.



- RandyH2 I did the test today and my Explorer vibrated maybe a little rougher than it should but my gas pedal did not vibrate much.
I was scaring the lady next door so I did not do it too long...

 

[RandyH2]

I can see how the neighbor would be a bit concerned...

Thanks for checking yours. I think I'll take one for a test drive as my final decision point before pressing the dealer harder.

 

[Joe Dirt]

- Thanks Joe Dirt!
Joe Dirt just some quick follow up questions:
1) Were all of them AWD?
2) Did all of them have the towing package?
3) Was the transmission one that you could control manually with up and down buttons on the side of the gear shift?

1) (2) of the 2011's were, as well as the 2012.
2) the vehicles in 1) above did have the towing package.
3) The 2012 had the SelectShift transmission and I did use it. Th 2011's might have, I wasn't sure as I only had limited time driving them.

 

[Nexus]

1) (2) of the 2011's were, as well as the 2012.
2) the vehicles in 1) above did have the towing package.
3) The 2012 had the SelectShift transmission and I did use it. Th 2011's might have, I wasn't sure as I only had limited time driving them.

Thank you Joe Dirt.

I am trying to see if it might be a vibration from the transmission cooler line.
Only the 2012 Explorer's with the towing package have the transmission cooler.

If someone has the vibration in the gas pedal and does NOT have the towing package then I can start to rule out it being the transmission cooler line.

Attention all 2012 Explorer owners with AWD and Towing package if you or someone you know has been diagnosed as having a vibration and you have gotten it fixed please post how it was fixed.....

Thank you everyone.

 

[houtzb]

Nexus - as you have probably seen in the thread linked by Randy H2, I have a similar vibration. I can feel it mostly in the floor and steering wheel and sometimes in the pedal. I do have the tow package. I'm having it looked at by a second dealership today. I will let you know if I hear anything positive.

Have you had any luck with yours?

 

[Lhymes]

I'm waiting on my Explorer to be delivered, but I currently drive a 2009 Escape Limited. I've never noticed any sort of pedal vibration, but decided to be mindful of it. I notice on crappy-grade roads my pedal does have a rapid vibration like an electric razor, but on well-laid roads, there is none. It might be that the way the pedals are implemented makes them overly sensitive to the roads you're driving on. I live in Fort Lauderdale so most of the primary roads I drive on don't give me any of the vibrating. Just my 2 cents.

Larry

 

[FordService]

Hi guys,

I wanted to check on this thread for those experiencing a vibration. I can help by forwarding the details to the Customer Service Manager in your area. If you haven’t already, please send a PM with your contact information, VIN, mileage, and dealer name/state.

I'm waiting on my Explorer to be delivered, but I currently drive a 2009 Escape Limited. I've never noticed any sort of pedal vibration, but decided to be mindful of it. I notice on crappy-grade roads my pedal does have a rapid vibration like an electric razor, but on well-laid roads, there is none. It might be that the way the pedals are implemented makes them overly sensitive to the roads you're driving on. I live in Fort Lauderdale so most of the primary roads I drive on don't give me any of the vibrating. Just my 2 cents...

Welcome to the boards, Larry! Thanks for your two cents. Drop me a line via PM with your VIN or order number & dealer name/dealer code and I’ll research your current order status.

Cory

 

[Nexus]

Nexus - as you have probably seen in the thread linked by Randy H2, I have a similar vibration. I can feel it mostly in the floor and steering wheel and sometimes in the pedal. I do have the tow package. I'm having it looked at by a second dealership today. I will let you know if I hear anything positive.

Have you had any luck with yours?

Hello houtzb
I dropped it off at the dealer on Monday 11/14/11.
I don't think anybody believes me when I say this is not normal.
However the service manager called me on Tuesday and said that he drove it and could not believe how bad it is.
He verified that it does feel like an electric razor or electric trimmer under the gas pedal and he also said he understands how my foot would fall asleep driving like this.
I feel vindicated!!!
So yes my gas pedal vibration is not normal.
He said it is "disgusting" how a nice new Explorer could feel like that.

I am driving a Lincoln MKS as a loaner and it has the same engine and transmission as my 2012 Explorer.
The Lincoln also has the vibration in the gas pedal identical to the Explorer but it is much lighter and feels like a normal pedal vibration which is how my 2012 Explorer felt up until around 50 miles (I got it with 5 miles from the dealer).
This is also how all the other 2012 Explorers I have test driven have felt.
Light vibration at certain speeds but is not anything that is annoying.

So what ever is causing this gas pedal vibration in mine seems to be causing the existing normal vibration of this engine/transmission combo to be amplified.

From my understanding of the conversation my service manager is actually working with an engineer from the Explorer design team to figure this out. (At first it was just supposed to be the Tech line but it got Escalated)
Which is kinda a huge deal if you think about it.

I will keep posting updates.
As always if anyone else has any input that would be great.

 

[Nexus]

2012 Explorer Gas Pedal Vibration Update

Hello everyone,

The dealer has had my 2012 Explorer for over a week now and they have tried every test the corporate Ford told them to do.
Still they are no closer to solving the issue.
The service manager let one of the techs drive it home and back to work and last night the service manager himself took it home.
Fortunately the gas pedal vibrates for him.

Today at 11am an engineer from Detroit is flying in to work on it personally.

Just to recap - 2005 Explorer traded at dealer for 2010 Explorer after dealer broke transmission from bad flush, 2010 Explorer swapped under Lemon law because no one could figure out why the brakes randomly did not work (6 months with issue - 78 days cumulative in shop), now replacement 2012 Explorer has a vibration issue and slight transmission whine no one can figure out so far (7 days in shop).
How can one person be so unlucky


I will update as soon as I find out something.

 

[RandyH2]

After yours is resolved will you come tackle mine? We don't have the same mechanical problem, but I'm too much of a pushover or something to get them to fix mine....There's a business model for someone- Professional Customer Representative for dealing with Auto Professionals (P-CRAP!)

 

[Nexus]

2012 Explorer Gas Pedal Vibration Update

2012 Explorer XLT AWD and Tow - Gas pedal vibration update

The engineer did tests on it for over 3.5 hours and took the results back to Detroit to confer with the tech line to see if they have any ideas, because he did not at the time.
Every test imaginable was done from what the service manger told me.

They are able to reproduce the vibration every time while it is on the rack holding down the brake pedal and holding down the gas pedal at 1400RPM.
The vibration is felt from the gas pedal AND the brake pedal (Feels like electric clippers under each pedal).

The only answer left I can think of is that someone at the factory bolted something on wrong or incorrectly that causes the normal vibrations to be amplified significantly.

My service manager at the Dealer it's at is probably the best I have ever worked with. He should get an award for how hard he has worked on both Explorers for me this year.

Since this is my second vehicle with an unsolvable problem (so far), If I was Ford I would just "Swap my ride" so I could be done with this headache and high blood pressure.
Then I could tell everyone of how great Ford is and how much they show they do care.
This just feels like it is all about the money that Ford does not want to lose.

If my 2012 Explorer had something wrong with it that could be diagnosed and fixed I would not be angry like I am. I know things happen.
My MyTouch fails frequently but I just live with it.

RandyH2 - Be sure to document everything and be sure to keep perusing it with Ford. Remember you trusted them to sell you an EXPENSIVE vehicle the least they can do is fix it if they value you as a customer. Never give up.

Everyone please be sure to work with Cory on your issues.
I have heard from multiple sources at Ford that he is one of the good guys that cares and really wants to help.
Cory please thank the nice engineer who drove from Detroit to help me. I really appreciate his time.

 

[calb]

Thank you Joe Dirt.

I am trying to see if it might be a vibration from the transmission cooler line.
Only the 2012 Explorer's with the towing package have the transmission cooler.

I'm about to take delivery of my 2012 Limited AWD with tow package so I've been following this.

I was fairly certain that the transmission cooler was in the 2011's as well, but it does only say engine oil cooler (unless they bundle transmission cooler as part of that) in this:

http://www.ford.com/resources/ford/general/pdf/towingguides/11FLMRVTT_ExplorerNov18.pdf

 

[Nexus]

I'm about to take delivery of my 2012 Limited AWD with tow package so I've been following this.

I was fairly certain that the transmission cooler was in the 2011's as well, but it does only say engine oil cooler (unless they bundle transmission cooler as part of that) in this:

http://www.ford.com/resources/ford/general/pdf/towingguides/11FLMRVTT_ExplorerNov18.pdf

Sorry about the confusion.
The 2011 and 2012 With Towing package have the transmission cooler.
2011's and 2012's without the tow package do not.

My dealer and the engineer have both looked at the transmission cooler on mine but they said they don't know how it could be causing the vibrations since the hoses running to it are not attached to anything but the transmission and cooler and are only about 1 foot in length.

My question is if a user in the forums had my exact problem and it was solved by replacing one of the hoses then why did it fix their issue?

 

[Nexus]

2012 Explorer Gas Pedal Vibration Update

Here is the fix for my 2012 Explorer gas pedal vibration.
18 days in the shop to fix this.

It ended up being fixed by adding another hold down or clamp to the shifter cable that runs from the gear shift lever inside of the Explorer to the engine compartment through the firewall next to the gas pedal. The hold down or clamp was added to the cable before it went through the firewall (there were already two on it).

If you have a 2012 Explorer with a gas pedal vibration (feels like an electric razor buzzing under your foot) then this may be the fix for you.
PM me if you would like your dealer to speak with mine on what he did to fix mine.
This was also the fix for other Ford vehicles that had the same gas pedal vibration and even has a part number that dates back to 2006.

The fix that works on 2011 Explorer gas pedal vibration may be the one I just explained or it may be what fixed another one I learned about during all this.

The 2011 Explorers have their Brake line cluster that runs from the HCU (Hydraulic Control Unit - controls ABS braking) next to the transmission lines that then cause the vibration. This was fixed in the 2012 Explorers by Ford moving the components further away from each other.

Next issue on my new 2012 Explorer that should not be happening.
This was happening before I took it in for service on the gas pedal vibration.
I have a whine or hum that happens under light acceleration and will stay constant after approx 45 MPH and will do it mostly at highway speeds.
This started intermittently around 3000 miles and currently I have 3450 miles on it.
This whine or hum ONLY happens when pressing the gas pedal.
As soon as I take my foot off the gas pedal it will stop almost instantly and start back up once I press the gas pedal again. (Usually 45mph to 55mph range)
Does NOT do it while coasting or braking.

Anyone else have a 2012 Explorer V6 with Tow package that has this whine or hum while pressing gas pedal and stops after releasing the gas pedal?
Please list vehicle specs when replying to help narrow this down.
If so anyone have the fix?

Thanks
Nexus

 

[Nexus]

2012 Explorer XLT AWD Gas pedal vibration Update

2012 Explorer XLT AWD Gas pedal vibration Update

I wanted to let everyone know that my gas pedal vibration returned after only a few days out of the shop 2 weeks ago.

Now my Explorer also whines between 45-65MPH which it did not previously.

The vibration is now also felt at 2000RPM where previously that was the only "smooth" range were there was not any vibration.
I can now also feel my brake pedal vibrate on and off when slowing down from highway speeds.
If I have my cruise on and keep my heel on the floor I can feel my toes tingle from the vibration as a I drive.

It is going back again tomorrow to the shop. So far 21 days in the shop.
And this is being discussed among different engineers from what I have heard.

Any one have any input?
Any ideas?

Thanks

 

[RandyH2]

That's a bummer.

I wonder if there could be a bad engine/transmission mount or something similar which was causing the vibration which is transmitted by the throttle cable to the pedal. They clamped it down better to reduce/eliminate the vibration but maybe that failed, or caused a failure elsewhere.

Mine still vibrates. I've trained myself to ignore it, mostly, until the MFT really angers me and then I think, "This POS still vibrates... I hate Ford for pretending the problem isn't a problem! Argh!"