Kree18
New Member
- Joined
- March 11, 2024
- Messages
- 3
- Reaction score
- 1
- City, State
- Cedar Rapids, IA
- Year, Model & Trim Level
- '20 Ford Explorer XLT AWD
So this is my beauty. I bought it in Dec of 22’ with 34,000. I drive a lot (live in BFE), so today when I dropped it off at the dealership…again…it has 69000 miles. I have an extended warranty until 90K miles/2026 because dealership f'ed something up in the computer last year.
This is what it does:
When the car is off, turn it on and shift out of park then it will start jerking and lunging trying to go forward (even trying to shift into Reverse). Never took my foot off the brake but its like the car is trying to go forward and cant decide if it wants to listen to the brake pedal or the gear shifter. It has done this several times in a parking lot and I have a panic attack thinking its going to jolt me into the car parked in front of me. When it does this the break pedal becomes a literal ROCK and I cannot push it down anymore to try to get the car to stop moving. The only way that I have found to get it to stop is to (as I like to call it) "reset the car" by putting it back into park, turning it off, getting out (or open and close the door) wait for it to fully power off the ACC and then try to turn it on again. and then it's like it never happened and everything works fine...for a while.
Over the past few months, the car has been jerking and lunging when shifting out of park maybe 3/4 times (not a lot for time span) and in the last 5 DAYS its done it 4 more times. I see a lot of other chats on here about the jerking between gears while driving but not from park. Do you think this would be the same issue? I don't want to be driving this with my infants in the car if it's a pretty bad issue with the transmission or something. Google says it's a known problem with Ford... (note to self-do that BEFORE you buy the car...)
The dealership is treating me like an idiot since I am a girl. Apparently, that means I don't know what my car is doing while I am driving it. my Fiancé is not car savvy so he isn't able to help, and they only listen to me when my dad is standing with me (not involved just staring off into space behind me). Can anyone here help me to know what the heck its doing and how to convince them that I am not making it up and tell them what to do to fix it?
This is what it does:
When the car is off, turn it on and shift out of park then it will start jerking and lunging trying to go forward (even trying to shift into Reverse). Never took my foot off the brake but its like the car is trying to go forward and cant decide if it wants to listen to the brake pedal or the gear shifter. It has done this several times in a parking lot and I have a panic attack thinking its going to jolt me into the car parked in front of me. When it does this the break pedal becomes a literal ROCK and I cannot push it down anymore to try to get the car to stop moving. The only way that I have found to get it to stop is to (as I like to call it) "reset the car" by putting it back into park, turning it off, getting out (or open and close the door) wait for it to fully power off the ACC and then try to turn it on again. and then it's like it never happened and everything works fine...for a while.
Over the past few months, the car has been jerking and lunging when shifting out of park maybe 3/4 times (not a lot for time span) and in the last 5 DAYS its done it 4 more times. I see a lot of other chats on here about the jerking between gears while driving but not from park. Do you think this would be the same issue? I don't want to be driving this with my infants in the car if it's a pretty bad issue with the transmission or something. Google says it's a known problem with Ford... (note to self-do that BEFORE you buy the car...)
The dealership is treating me like an idiot since I am a girl. Apparently, that means I don't know what my car is doing while I am driving it. my Fiancé is not car savvy so he isn't able to help, and they only listen to me when my dad is standing with me (not involved just staring off into space behind me). Can anyone here help me to know what the heck its doing and how to convince them that I am not making it up and tell them what to do to fix it?