My FORD Dealer BRONDES FORD Toledo, 5545 Secor Road Toledo, oh 439623 were I purchased my new 2013 Ford EXPLORER XLT from will not
Perform the Ford recommended Customer Satisfaction Program 17NO3 on my Explorer. Dealer had a technician perform check and he verified
A strong exhaust odor “CO” coming into car. But the dealer and Ford refuse to fix this known design defect citing it’s not a recall and the term
Limit of 12/31/18
Dealer said the Correct fix is to replace exhaust system with new mufflers with hidden tubed down tubes that exit out the bottom.
But wanted me to pay out of my Pocket $$$$ for their design flaw?
I cannot drive this car to work on the highway or take my wife and kids on a family vacation without the fear of them or myself getting sick or
Other consequences. This Explorer will be my last FORD product ever! And I will replace it with the new 2021 JEEP Grand Cherokee that I can
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Purchase at Employee pricing.