I finally signed up for my account, and noticed that I had two confirmed installations of the same version (Gen2 v2.11). Do you think this would have anything to do with some of the bugginess issues? An install on top of an install? Looks like they did the installs on 7/14 (window sticker indicates 7/13 build.) and I bought the vehicle on 7/30. my key tag had a dealer receipt tag of 7/23.
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Just two? That's nothing looks at this: (copy/pasted from syncmyride)
Type Name Version Description Status Date
BT4T-14D544-BM Gen2 - V2.11 This software release is the latest update in our continued efforts to improve system performance, device connectivity, and the overall SYNC experience. This software contains all previous enhancements, so there is no need to install any other updates. The installation of this update will take up to 40 minutes to complete. DO NOT remove your USB drive or turn off your vehicle. You must wait until Installation Complete displays on the center screen before removing your drive or turning your vehicle off. While the update is loading, SYNC will not recognize your mobile phone or media device. Be sure your vehicle engine is running (not in accessory mode) throughout the entire installation process. Although your vehicle must be in park when you initiate the installation process, once the download process has begun, you may drive your vehicle. CI 7/29/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CU 7/29/2011
BT4T-14D544-BM Gen2 - V2.11 This software release is the latest update in our continued efforts to improve system performance, device connectivity, and the overall SYNC experience. This software contains all previous enhancements, so there is no need to install any other updates. The installation of this update will take up to 40 minutes to complete. DO NOT remove your USB drive or turn off your vehicle. You must wait until Installation Complete displays on the center screen before removing your drive or turning your vehicle off. While the update is loading, SYNC will not recognize your mobile phone or media device. Be sure your vehicle engine is running (not in accessory mode) throughout the entire installation process. Although your vehicle must be in park when you initiate the installation process, once the download process has begun, you may drive your vehicle. CI 7/29/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 7/29/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 7/29/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BD Gen2 - V2.3 SYNC GEN 2 IMAGE CU 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/11/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/7/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/7/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/7/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/7/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/7/2011
BT4T-14D544-BJ Gen2 - V2.8 My Ford Touch Base Software CI 5/6/2011
BT4T-14D544-BE Gen2 - V2.4 SYNC GEN 2 IMAGE CI 5/6/2011
BT4T-14D544-BE Gen2 - V2.4 SYNC GEN 2 IMAGE CI 5/6/2011
BT4T-14D544-BE Gen2 - V2.4 SYNC GEN 2 IMAGE CI 5/6/2011
BT4T-14D544-BE Gen2 - V2.4 SYNC GEN 2 IMAGE CI 2/25/2011