lnmagic
New Member
- Joined
- February 17, 2010
- Messages
- 4
- Reaction score
- 0
- City, State
- Arlington, TX
- Year, Model & Trim Level
- '98 XLT
Hi folks. I've read a few posts here and there over the years since I owned an Explorer. I really love mine, even though it doesn't get the gas mileage it used to. If I ever get a new (faster or more efficient) car, I plan on keeping my X for the U in SUV.
The reason I've finally decided to join is because I'm fed up with U-Haul. You all know why. I'll share my correspondence with the company - hopefully, if we can demonstrate that the company could gain money by allowing us to do business with them again (and that their stance no longer makes sense), they might lift their ban. My email follows:
The reason I've finally decided to join is because I'm fed up with U-Haul. You all know why. I'll share my correspondence with the company - hopefully, if we can demonstrate that the company could gain money by allowing us to do business with them again (and that their stance no longer makes sense), they might lift their ban. My email follows:
Today, I attempted yet again to rent a trailer from U-Haul, because your company is synonymous with trailers. Yet again, I was refused from spending my money at your stores because I drive a Ford Explorer. I understand why U-Haul initially disallowed this vehicle - I wouldn't like lawsuits either (it's hard for me to forget the old Firestone mess).
Still, your company has a strange stance on vehicles. You allow Mercury Mountaineers. You allow Mazda Navajos. You allow Lincoln Aviators. You allow Rangers. You don't allow newer model Explorers that were never involved in the incidents. Plus, ever since people have become more aware of their tire pressure (and subsequently used non-Firestone branded tires), abnormal tire blowouts have become a thing of the past.
So why does your company still refuse to rent to Explorer owners? It's counterproductive. Some of us want to give U-Haul our money, yet U-Haul still seems to be nursing an old wound. Explorers were the very top selling SUV at their peak, which means that there will be a substantial base of this truck based vehicle for years to come.
Please change your policy regarding Explorer owners.