gypsy321
Member
- Joined
- July 9, 2014
- Messages
- 37
- Reaction score
- 0
- City, State
- Ontario , Canada
- Year, Model & Trim Level
- 2015 Explorer LTD
I dropped the Explorer off this morning and got a little bit of a different story from a different service person. This guy hadn't heard of this problem before or any TSB about it. In fact he didn't even seem to know the other service guy who told me this 2 days ago! I had to explain what the TSB was all about and the venting in the rear bumper. He said he had never seen any Explorers in with this issue. So they are not going to necessarily perform the TSB until the tech checks it all out.
He was however the same service person who originally told my wife that it was the factory oil that was making this smell. He told me that the oil that ships from the factory is a special "burn in" oil for the engine and that they don't usually recommend even changing it until 7500 miles. He said this oil is known to cause this smell at high RPM. The whole thing seems kinda smelly to me.
Denial is Ford's first line of defence. I am sure they tell all their female customers about the "Special Oil"...........what a load of crap. Don't get your hopes up on the TSB fixing the problem. Some have had it done over three times and still get the smell. I had my 2015 back in for the shop foreman to test ride.........I could not get it to produce a lot of stink but just enough to notice it & he said that was not bad.........but they would contact Ford "hotline" for further guidance on how to proceed............I will never here from them. I don't know if your are aware that a Class Action lawsuit has been filed and is going forward in Florida. The link to the lawyer and class action info Re: exhaust fumes entering cabin ............. The law firm is asking for more participants with this issue to come forward. I believe the link to this was somewhere in and around #1450 . Peter might have a better idea of this link.......so Peter if you are reading can you help with link to class action lawsuit.
Good luck nixhex