Ford is really bad about making new transmissions and not discovering all of the quirks from various conditions. Over time they end up slipping shifts and/or delaying them, plus not being timed the best for a given pedal input.
You would be amazed by the improvement and fun of driving an automatic which responsively shifts when you'd want it to, at any given pedal you use. Think of any time you get on a highway from a side road or on ramp, and wish the vehicle would be in a lower gear sooner or with less throttle than you use. That's what you get with a TransGo kit, it reacts far better than stock, plus correcting inherent issues, which often require a rebuild before parts are actually worn out.
The softer a shift feels, the more slippage is occurring. Slipping creates a smooth shift. The quicker a shift happens, the less wear(slipping) there is, and it feels firmer. You should want as quick of a shift as possible, up to the point where you don't like the firmness.
Most of the real TransGo shift kits came with a video tape, I haven't bought one in years. I generally prefer the firmest choice a kit offers. If you are not sure how you would like it, select the level just below the firmest. That typically is never to harsh for anyone.
Most auto trans internal friction parts will last 200-300k easily. What typically causes a rebuild is not those parts wearing out. It's virtually always other parts causing slippage of those frictions. Once there is too much slippage, those frictions wear out really really fast, in miles or days. The VB is the big controller, and the electrical solenoids don't last as long as the frictions. So those can be improved without R&Ring the trans. I usually do that with any newly purchased Ford. My Mountaineer is my one exception, I never touched it because I planned to make a swap shortly. Now I've added 75k to it and that it's a good 4R has kept it running.
If you find a local shop that you trust to do install it right, I'll sell you my kit I still have. I could use the money more than the spare part at the moment. Regards,