Hi Mike. As I mentioned in a reply to your initial post on this, you will not get any help from Ford on this since there is no warranty in your case. The 5 year, unlimited mileage aluminum panel corrosion coverage only came into effect with the 2016 and up Explorers.
This is what now mentioned in warranty manual. Mine is 2012 and did not have that clause.
There was no change made to the Warranty Guide wording. If you go back 5 years "from present", you will end up with the 2016 warranty which is the first year that the 5 year, unlimited warranty was published.
And I can confirm this. Ford authorized my dealership to repaint my hood. I don't think they understood what is actually causing the corrosion at the time. Lo and behold, 2 years later and the bubbles have come back. I complained about it again and asked about getting a new hood, and Ford basically said they aren't going to do anything else for me.
I have a 2012 Ford and got hood replaced by Ford Corporate after opening a case with them. I was outside my 3/36 warranty. I had to share cost like 60/40 but the corrosion issue resolved. Sanding & painting the hood wont resolve since its the metal contamination as root cause for corrosion
Luckily I am still within my 3/36 warranty but good to know. I was told by a rep that the issue is due to a mixture of a corrosive metal with the aluminum and that the replacements don’t use that mix.
fordauthority.com
2 to 3 days to replace a hood!? Are they not painted?
I was actually able to pick up my car the next day. And the dealer gave me a warranty covered rental while it was in the shop.
Glad to hear they took care of you! I wish they had done the same for me. All they did was repaint the hood on my 2014, which didn't address the root cause of the corrosion. At this point I'd have to buy my own hood or just let it continue to corrode. (shrug)
