- Joined
- February 7, 1999
- Messages
- 2,391
- Reaction score
- 11
- City, State
- Sherwood Park, Alberta eh?
- Year, Model & Trim Level
- 1992 XLT
As I have mentioned before, my '98 Exlporer XL has been a little troublesome since new. Up until this past week I thought it was quite annoying but still felt that in general it was a good truck. Well! Let me tell you about the latest in a long line of problems. My transmission let go!!!!! For about a week it was not shifting properly and I took it in to find out what had happened. It turns out that one of the bands in the transmission had failed. Most likely the third gear band as that was the gear it was missing. Thankfully I will not have to deal with this LEMON after Thursday. In total the amount of warranty work that Ford has done on this truck is well over $8000! That is almost 1/4 of the purchase price!!!!!!!!
As you can see from the list below this has been a never ending battle. The dealer that I have been getting the truck serviced by has been very good and they do their best to get everything done as quickly as possible. While I understand that there are sometimes problems with new vehicles, I find this list to be excessive. In comparison, my '92 Explorer XLT with 185,000 km (that I bought at 153,000 km) on it has been much more reliable than the '98 which I have had since new.
As of today there are 48,529km (30300 miles) on this truck. I will list all of the warranty work that has been done on it to date.
Truck delivered to dealer on Feb 23, 1998. Picked up by me March 24, 1998 with 22 km on odometer.
For squealing brakes: Machine front and rear rotors, scuff pads. 4550 km, June 12-17, 1998
Test drive to seat pads, not seating, replace all pads. 4783 km, June 18-19, 1998
Test drive and locate brake squeal from front and rear brakes rotors need to be resurfaced. August 26, 1998
Replace centre console armrest (broken) reported Sept 2, 1998 repaired Sept 24, 1998. 8897 km
At same time report fluctuating voltage level. No fault found.
Re and RE RH and LH halfshafts and replace hub seals. 15813 km January 12-13 1999
Repair drivers seat for insuficiant foam on seating surface. 24278 km May 5, 1999
Unable to lock rear liftgate glass. R/I Liftgate panel and reconnect link rod 28090 km July 2, 1999 Problem not fixed re-booked for another day, waiting for parts.
Replace lock and latch mechanism for rear liftgate glass, lock rod from control to cylinder backordered (2 weeks). July 23, 1999
Noise, (ping/click) when shifting from park to reverse or drive. Replace rear output yoke on transfer case. July 23, 1999
Clunking noise from front suspension. Tighten R/F link pin for swaybar July 23, 1999
Rattle in drivers side door panel. Tighten retaining screws for door handle. July 23, 1999
Gas pedal, broken spot welds on mounting bracket, gas pedal hanging loose from cable. 30896 km August 11, 1999
Replace secondary hood latch (recall) August 11, 1999
Tighten drivers door panel for rattling. August 11, 1999
Replace liftgate control lock rod (was supposed to be 2 weeks for parts ended up being 6 weeks) Sept 2, 1999
Troubleshoot for hesitation. Reprogram computer for transmission shifting. Problem reduced but not eliminated. 32721 km Sept 2, 1999
Order replacement parts for cracked centre console. 35005 km Oct 5, 1999
Replace cracked centre console. Oct 19, 1999
Intermittant clunk noise from rear suspension. Loose/damaged link pin for rear swaybar. Pin for clamp, drivers side rear leaf spring hitting gas tank skid plate. 35395 km Oct 19, 1999
Replace swaybar link pin, R/R, secure rear suspension and shock hardware (many loose bolts) 36370 km Oct 28, 1999
40,000 km service 40,565 km December 29, 1999 For reference only, no problems found during this inspection.
Re and Re rear liftgate lock cylinder and mechanism. Unadle to open hatch or lock glass. (Second time in just over 6 months) 42035 km January 25, 2000
Replace drivers side Airbag assembly for broken padding causing intemittant horn function. January 25, 2000
Repair drivers side front window for window binding and sticking in track. January 25, 2000
Build up foam in drivers side front seat (not done correctly the first time) January 25, 2000
Replace faulty transmission with rebuilt unit. 48529 km April 11-18
There has also been an intermittant problem with the lights for the radio flickering for as long as I have had this truck.
------------------
Paul Gagnon
Calgary, Alberta
"No Brain, No Pain"
Dead Link Removed
Technically Velveeta isn't REALLY cheese... it's a cheese food...
The stuff that other cheeses eat... I guess.
[This message has been edited by Paul Gagnon (edited 04-17-2000).]
As you can see from the list below this has been a never ending battle. The dealer that I have been getting the truck serviced by has been very good and they do their best to get everything done as quickly as possible. While I understand that there are sometimes problems with new vehicles, I find this list to be excessive. In comparison, my '92 Explorer XLT with 185,000 km (that I bought at 153,000 km) on it has been much more reliable than the '98 which I have had since new.
As of today there are 48,529km (30300 miles) on this truck. I will list all of the warranty work that has been done on it to date.
Truck delivered to dealer on Feb 23, 1998. Picked up by me March 24, 1998 with 22 km on odometer.
For squealing brakes: Machine front and rear rotors, scuff pads. 4550 km, June 12-17, 1998
Test drive to seat pads, not seating, replace all pads. 4783 km, June 18-19, 1998
Test drive and locate brake squeal from front and rear brakes rotors need to be resurfaced. August 26, 1998
Replace centre console armrest (broken) reported Sept 2, 1998 repaired Sept 24, 1998. 8897 km
At same time report fluctuating voltage level. No fault found.
Re and RE RH and LH halfshafts and replace hub seals. 15813 km January 12-13 1999
Repair drivers seat for insuficiant foam on seating surface. 24278 km May 5, 1999
Unable to lock rear liftgate glass. R/I Liftgate panel and reconnect link rod 28090 km July 2, 1999 Problem not fixed re-booked for another day, waiting for parts.
Replace lock and latch mechanism for rear liftgate glass, lock rod from control to cylinder backordered (2 weeks). July 23, 1999
Noise, (ping/click) when shifting from park to reverse or drive. Replace rear output yoke on transfer case. July 23, 1999
Clunking noise from front suspension. Tighten R/F link pin for swaybar July 23, 1999
Rattle in drivers side door panel. Tighten retaining screws for door handle. July 23, 1999
Gas pedal, broken spot welds on mounting bracket, gas pedal hanging loose from cable. 30896 km August 11, 1999
Replace secondary hood latch (recall) August 11, 1999
Tighten drivers door panel for rattling. August 11, 1999
Replace liftgate control lock rod (was supposed to be 2 weeks for parts ended up being 6 weeks) Sept 2, 1999
Troubleshoot for hesitation. Reprogram computer for transmission shifting. Problem reduced but not eliminated. 32721 km Sept 2, 1999
Order replacement parts for cracked centre console. 35005 km Oct 5, 1999
Replace cracked centre console. Oct 19, 1999
Intermittant clunk noise from rear suspension. Loose/damaged link pin for rear swaybar. Pin for clamp, drivers side rear leaf spring hitting gas tank skid plate. 35395 km Oct 19, 1999
Replace swaybar link pin, R/R, secure rear suspension and shock hardware (many loose bolts) 36370 km Oct 28, 1999
40,000 km service 40,565 km December 29, 1999 For reference only, no problems found during this inspection.
Re and Re rear liftgate lock cylinder and mechanism. Unadle to open hatch or lock glass. (Second time in just over 6 months) 42035 km January 25, 2000
Replace drivers side Airbag assembly for broken padding causing intemittant horn function. January 25, 2000
Repair drivers side front window for window binding and sticking in track. January 25, 2000
Build up foam in drivers side front seat (not done correctly the first time) January 25, 2000
Replace faulty transmission with rebuilt unit. 48529 km April 11-18
There has also been an intermittant problem with the lights for the radio flickering for as long as I have had this truck.
------------------
Paul Gagnon
Calgary, Alberta
"No Brain, No Pain"
Dead Link Removed
Technically Velveeta isn't REALLY cheese... it's a cheese food...
The stuff that other cheeses eat... I guess.
[This message has been edited by Paul Gagnon (edited 04-17-2000).]
), flooring it all the time to hear those Flowmasters roar, towing boats and waverunners, even shifting it manually way past redline and nailing the fuel cutoff (that was by accident, I would put it into first and then forget I had it only in 1st and go past redline). And I haven't had one problem with it. I recieved it with about 50,000 miles, and it now has about 100,000 and still perfect. The only things I have needed to be fixed were the brakes, a diesal sound my engine made, bushings, and normal maintainence, oh yeh and a battery. Thats it, everything else is find, even my transmission shifts smooth as the day I got it no signs of slipping at all (knock on wood). I also replaced the factory shocks (they weren't going bad, just wanted to get the Edlelbrocks) and they made a huge difference in the ride and handling.
