Dismiss Notice



Register Today It's free! This box will disappear once registered!

2011 - 2018 Explorer Power Steering Issue

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by Locustlanefarms, June 21, 2011.

^^Searches ExplorerForum.com^^





  1. robezenk

    robezenk New Member

    Joined:
    August 30, 2018
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Year, Model & Trim Level:
    2012 Ford Explorer
    Same issue described throughout this thread...our 2012 Explorer gives the "Power Steering Assist Failure" warning about 1/10 times we start it up but we've always been able to turn off the car and restart it...until yesterday.
    Twice when my wife has been driving, the power steering has failed...she had to pull over to the shoulder and restart the vehicle--manhandling the wheel through those failed EPAS motors is no easy task for her--a definite road hazard.
    I drove it by force to the local Ford Service center this morning. They were able to replace a gear in the EPAS system under recall which for now has resolved the issue.
     
    Last edited: August 31, 2018
  2. Support EF

    Join the Elite Explorers for $20

    Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see practically no ads, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create more private Conversations, and more. Join Today. Your support is greatly appreciated.



  3. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    24,401
    Likes Received:
    1,104
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2017 Explorer Platinum
    Callsign:
    VE3
  4. blwnsmoke

    blwnsmoke Staff Member Moderator Elite Explorer

    Joined:
    February 25, 2011
    Messages:
    4,704
    Likes Received:
    815
    Trophy Points:
    133
    City, State:
    Moderator
    Year, Model & Trim Level:
    2020 Explorer ST
    Although no recall, pretty sure all 2012s were covered for 1 free replacement and it was extended for 10yrs/150,000 miles. If not all 12s, there was a timeframe of certain built 12s. I'd research further... my 11 was covered under it.
     
  5. White Rabbit

    White Rabbit Elite Explorer

    Joined:
    September 6, 2018
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    Chicaago, IL
    Year, Model & Trim Level:
    2015 Explorer Sport
    I have a 2015 Sport with 34k miles and suffered the power steering loss along with traction control last Wednesday 200 miles from home while driving 65+. Managed to find a Ford dealer but they could not look at the problem for several hours. After the car had been off fro about 15 min. they suggested I start it up to see if it reset. It did reset and I made it home. Brought into the local dealer the next day and they put it through the diagnostics detail in the shop manual and found nothing. No error codes and all tests passed. Is it likely that this will be an isolated incident? This is our road trip car and I'm now worried about driving across country and having this problem reappear in the middle of nowhere.
     
  6. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    24,401
    Likes Received:
    1,104
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2017 Explorer Platinum
    Callsign:
    VE3
    It is hard to say if it was an isolated incident but I would suspect it may happen again.:(

    Peter
     
  7. Michael Daddario

    Michael Daddario New Member

    Joined:
    September 17, 2018
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    Lancaster PA
    Year, Model & Trim Level:
    2015 Ford Explorer
    Hello,
    I own a 2015 Ford Explorer with 42576 miles. We were just told by the Ford dealer that the power steering module needs to be replaced. I have called Ford and they gave me the whole "Sorry it's outside your warranty" . Has anyone else had any success getting this covered? I don't want to have my family in an unsafe vehicle.

    Mike Daddario
     
  8. White Rabbit

    White Rabbit Elite Explorer

    Joined:
    September 6, 2018
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    Chicaago, IL
    Year, Model & Trim Level:
    2015 Explorer Sport
    Four days after getting the car back from the dealer while driving to work I got an alarm and notice of a steering fault and I should seek service now. Called, then returned to the dealer later that after noon. That was Friday; Monday I got a call that the steering rack was being replaced. Luckily this is still covered under the 12 month extended ESP warranty put in effect by buying "certified" car.
     
  9. SJExplorer

    SJExplorer Elite Explorer

    Joined:
    June 4, 2013
    Messages:
    49
    Likes Received:
    2
    Trophy Points:
    8
    City, State:
    Philly Burbs, PA
    Year, Model & Trim Level:
    ‘17 Sport
    My fiancé started having issues on Sunday with her 2016 Limited. 38K miles on the odometer, but we have the platinum ESP warranty. Dealer can't get it in until next Tuesday.

    So far, the issue is only that you can hear something is off, and the wheel doesn't return to center when turning left or right. It still turns easily. I think I am going to have her drive mine until we get hers into the shop.
     
  10. SJExplorer

    SJExplorer Elite Explorer

    Joined:
    June 4, 2013
    Messages:
    49
    Likes Received:
    2
    Trophy Points:
    8
    City, State:
    Philly Burbs, PA
    Year, Model & Trim Level:
    ‘17 Sport
    I forgot to update this thread. Dealer confirmed that the rack needed to be replaced. They did it under our ESP warranty with no issue.
     
    • Like Like x 1
  11. Mishtar

    Mishtar Active Member

    Joined:
    December 9, 2010
    Messages:
    275
    Likes Received:
    0
    Trophy Points:
    16
    City, State:
    Colorado Springs, Co
    Year, Model & Trim Level:
    2011
    So I took a quick look at this thread, but it is huge... I have not had any sensor lights come on but this winter I noticed my Steering wheel gets stiff from about 20 degrees to 30 degrees left or right of center, I thought maybe y PS fluid was low until I found out I do not have a power steering reservoir. Does anyone have any other suggestions of what might be wrong since I do not seem to have the main problem that others are experiencing and I have no warning lights showing up?
    Thank you
     
  12. mwilson62000

    mwilson62000 New Member

    Joined:
    September 16, 2018
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    11
    Year, Model & Trim Level:
    2011 Explorer XLT
    Finally got my Ex back from the dealer. Lost power steering on Thurs. 12/20. Fortunately leaving work which is right behind the dealer. Had to order new steering gear, which with the holiday didn’t arrive until yesterday. Good News is Ford covered everything!
     
  13. SJExplorer

    SJExplorer Elite Explorer

    Joined:
    June 4, 2013
    Messages:
    49
    Likes Received:
    2
    Trophy Points:
    8
    City, State:
    Philly Burbs, PA
    Year, Model & Trim Level:
    ‘17 Sport
    Mishtar,
    I didn't have any lights either. The steering just got tight, wouldn't return to center, and you could hear the pump and gears whining. Definitely get it checked out.
     
  14. blwnsmoke

    blwnsmoke Staff Member Moderator Elite Explorer

    Joined:
    February 25, 2011
    Messages:
    4,704
    Likes Received:
    815
    Trophy Points:
    133
    City, State:
    Moderator
    Year, Model & Trim Level:
    2020 Explorer ST
    There is no pump.
     
    • Like Like x 1
  15. ModuleMan

    ModuleMan New Member

    Joined:
    October 9, 2018
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    NY,NY
    Year, Model & Trim Level:
    2015 Explorer XLT
    At 42K and 59K, I brought my 2015 Exp xlt to the dealership for advance track and power steering failures, losing all control of the vehicle while driving. At 62500, when the vehicle was no longer under warranty the power steering failed again and this time would not reset. They replaced the steering rack. But it cost me $1100 for the part, Ford covered the labor. This part will fail its just a matter of time.
     
  16. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    24,401
    Likes Received:
    1,104
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2017 Explorer Platinum
    Callsign:
    VE3
    Welcome to the Forum.:wave:

    Peter
     
  17. blwnsmoke

    blwnsmoke Staff Member Moderator Elite Explorer

    Joined:
    February 25, 2011
    Messages:
    4,704
    Likes Received:
    815
    Trophy Points:
    133
    City, State:
    Moderator
    Year, Model & Trim Level:
    2020 Explorer ST
    You didnt say what was done at 42k and 59k. Also, you were out of warranty at 36k for power steering


    There is no resetting it that fixes it. Once it fails, it needs to be replaced as it will fail again and again.
     
  18. 03WIExplorerLtd

    03WIExplorerLtd Active Member

    Joined:
    November 18, 2012
    Messages:
    252
    Likes Received:
    16
    Trophy Points:
    28
    Year, Model & Trim Level:
    2011 Explorer FWD base
    Just had my epas replaced under warranty at close to 130k... steers better (less effort and hopefully no more power assist fault), but now it has a leak in the exhaust near the flex pipe. Back it goes to the dealer on Monday..:mad2:
     
  19. blwnsmoke

    blwnsmoke Staff Member Moderator Elite Explorer

    Joined:
    February 25, 2011
    Messages:
    4,704
    Likes Received:
    815
    Trophy Points:
    133
    City, State:
    Moderator
    Year, Model & Trim Level:
    2020 Explorer ST
    Mine just went out again for a 5th time driving to dinner with the family. Went about 5,000 miles since the last time it happened. I am at 138k now.
     
  20. mcpcartier

    mcpcartier New Member

    Joined:
    October 17, 2015
    Messages:
    40
    Likes Received:
    4
    Trophy Points:
    8
    City, State:
    SoCal
    Year, Model & Trim Level:
    2013 Ex Limited 4WD
    do you mean you've replaced it 5 times.....or had it give you trouble 5 times?
     
  21. blwnsmoke

    blwnsmoke Staff Member Moderator Elite Explorer

    Joined:
    February 25, 2011
    Messages:
    4,704
    Likes Received:
    815
    Trophy Points:
    133
    City, State:
    Moderator
    Year, Model & Trim Level:
    2020 Explorer ST
    Replaced once early one, replaced a 2nd time a few months back, went out on the way home... replaced again a 3rd time.... went out again on the way home... "wiring" was the issue and repaired... went out again pulling into my driveway.. power cable replaced that connects epas to battery or junction block.. ran fine for 2 months, went out a 5th time last night.

    Sitting at dealer now as service is closed on Sundays.
     

Share This Page







We Support Our Troops!