Feds probing 2011 explorer power steering

[jrmexplorer]

http://www.twincities.com/ci_20915827/feds-probe-ford-explorer-power-steering-problems

The NHTSA is probing the issue of power steering failures on 2011 Explorers.

If any members are experiencing this problem I would suggest contacting the NHTSA.

 

[JDraper]

I'll Sticky this one.

 

[tropicvi]

Thank you for this link. I have filed a report as of this morning as well as advised my legal team.

 

[tropicvi]

A point of clarification, it is not NTSB, but NHTSA that is doing the investigation.

https://www-odi.nhtsa.dot.gov/ivoq/index.cfm

this link is to the page for reporting instances. There is a simple on-line form. Make sure you have your VIN handy.

 

[jrmexplorer]

A point of clarification, it is not NTSB, but NHTSA that is doing the investigation.

https://www-odi.nhtsa.dot.gov/ivoq/index.cfm

this link is to the page for reporting instances. There is a simple on-line form. Make sure you have your VIN handy.

Thanks for the clarification.... I knew it was one of those agencies with a bunch of letters making up the name ....

 

[LeFurg]

http://www.arfc.org/complaints/2011/ford/explorer/steering/problem.aspx

http://www.arfc.org/complaints/2012/ford/explorer/steering/problem.aspx

Apparently, some 2012's are having the issue too. Makes me wonder about the 2013's. I thought all model years 2011 to current had the same steering rack and control module...

2011 & 2012 Ex's:
http://www-odi.nhtsa.dot.gov/complaints/results.cfm

Basically, the same thing as arfc.org.

So far, nothing on the 2013 Ex's. also, given that the explorer is based on the taurus, I checked for steering issue complaints on the taurus...none for 2011 or 2012. After checking for steering lock issues on the flex, I found there were 3 complaints for the 2011 model year flex very similar to the explorer, but nothing for 2012 flex as of yet.

 

[Rick]

Just did some digging around in the forum. Looks like some of our members have had problems with "Power Steering Faults" since 6/11

 

[peterk9]

Welcome to the Forum WoodduckMN. :wavey:
Sorry to hear you are having this issue. The following link will take you to the thread where posts on this problem are being placed. Also, in that thread is a link to Ford's response to the NHTSA investigation. As it stands, there will be no recall. The repairs are being done without cost unless you get saddled with a rental fee.

http://www.explorerforum.com/forums/showthread.php?t=320445

Peter