Missing part - upper console trim

[Dissidentman]

Hello, I have a 2020 XLT - bought used - and a trim piece in the upper console is missing. The dealer has ordered 3 different parts, and none of them fit. They claim to have looked in other 2020 Explorers on the lot, and none of them have this same upper console (really?) Does anyone know what is supposed to be here?

 

[peterk9]

I found this picture on the Ford website and it seems to looksomewhat like yours.

 

[bedwards]

mine looks just like yours

 

[RickyG]

Hello, I have a 2020 XLT - bought used - and a trim piece in the upper console is missing. The dealer has ordered 3 different parts, and none of them fit. They claim to have looked in other 2020 Explorers on the lot, and none of them have this same upper console (really?) Does anyone know what is supposed to be here?

View attachment 342953

You’re missing the dash storage trim insert.

 

[quickfix]

You're just missing the small rubber tray that fits in the space. It's a good place for a wallet and phone.
There's nothing that hides that area other than that.
No blanking plate to hide the space, if that's what you mean.

 

[Dissidentman]

I found this picture on the Ford website and it seems to looksomewhat like yours.

View attachment 342962

Thanks. It looks like maybe there is supposed to be a tray in there.

 

[KMB505]

These are pictures in my xlt. I pulled the tray out so you could see the part.

 

[bedwards]

well.... I do have the try

 

[RickyG]

These are pictures in my xlt. I pulled the tray out so you could see the part.

View attachment 342963 View attachment 342964

Flip that tray over it has a part number on it

 

[RickyG]

well.... I do have the try

If you have the tray then you are not missing anything

 

[Dissidentman]

These are pictures in my xlt. I pulled the tray out so you could see the part.

View attachment 342963 View attachment 342964

Yes, that looks like it is what would fit in mine. The dealer can't seem to get the part # correct.

 

[peterk9]

Yes, that looks like it is what would fit in mine. The dealer can't seem to get the part # correct.

They must have an XLT on the lot. Is there no part or identifying number on the back that they can check?

Peter

 

[Dissidentman]

They must have an XLT on the lot. Is there no part or identifying number on the back that they can check?

Peter

That's the thing...they tell me none of the other Explorers have the same part. I may just go test drive one and take the part home.

 

[Joshiboy59]

You either have the wrong screen installed or you have the wrong screen bracket installed. The bracket you have installed is for the vertical 10 inch screen that's why you have that space there where the bottom of the 10 inch screen would rest

 

[peterk9]

You either have the wrong screen installed or you have the wrong screen bracket installed. The bracket you have installed is for the vertical 10 inch screen that's why you have that space there where the bottom of the 10 inch screen would rest

Welcome to the Forum.
Since others have replied that they have the same setup, I'm guessing that is the way it is supposed to be.

Peter

 

[quickfix]

Since others have replied that they have the same setup, I'm guessing that is the way it is supposed to be.

Peter

Yup, albeit with the rubber tray in place. That's where my cellphone and wallet usually reside.